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The latest addition to the Saint Cecilia’s family, Jubilee House is a delightful nursing home in the beautiful seaside town of Whitby.
The home has recently benefited from an ongoing £250,000 investment programme, modernising and improving the rooms and communal areas for the benefit of the 27 people we can look after.
All our rooms are ensuite and some enjoy views over to Whitby’s picturesque West Cliff and the sea.
Our Whitby nursing home is a positive, happy place filled with the sounds of laughter, music and chatter where people can feel safe and content for a new chapter in their lives.
We would be delighted to welcome you to Jubilee House to show you what we mean...
find us
Close to Whitby’s West Cliff
Ensuite rooms, some with sea views
Regular activities and entertainment
Nurse on duty 24/7
Professional, friendly and compassionate staff
Access to minibus for regular outings
The home is our residents’ home and we want it to feel warm, friendly, homely and welcoming for them. When people visit they comment on the relaxed, happy atmosphere and the little things that make Jubilee House special, like the fresh flowers in the dining room or the cheery staff enjoying a laugh and a joke with the residents.
Our care begins with a carefully drawn up care plan for each of our residents which outlines their nursing and care needs as well as a little bit about them so that we can get to know and understand them to meet their preferences, likes and dislikes. This is drawn up with the resident and their loved ones and maybe other professionals and is regularly reviewed.
We are passionate about the person-centred care we provide at Jubilee House and always self-evaluating and striving to make it better and to give the residents all we can to make their stay a happy, contented experience. We always welcome input and feedback from our residents and their families as we seek to improve. Our residents’ independence and dignity are very important to us, so we try to ensure they are always looking and feeling their best – for instance, we have a hairdresser nearby and one who pops into the home.
To keep the residents stimulated and entertained, we put on activities, including games and music, as well as welcoming visiting entertainers and musicians. We also enjoy local outings in one of Saint Cecilia’s minibuses. Some residents enjoy taking an accompanied walk along to the nearby West Cliff to enjoy the amazing view and some fresh air. We have an activities co-ordinator who plans our activities and makes sure there is regularly something happening for those who want it. Alternatively, there is ample opportunity for the residents to enjoy quiet time or some one-to-one time with a member of the team.
Some of our team…
CQC Report
Facilities
Meet the Team
Prices
Read the latest report on our home provided by our inspection body the Care Quality Commission.
Our light and open entrance hall leads through to our comfortable, recently-refurbished ‘seaside’ lounge with its widescreen television, comfortable seating and corner reading area and bookshelves – the perfect spot for relaxing, enjoying activities or catching up with friends and relations or fellow residents. Across the hall is our newly redecorated dining room where our residents enjoy a choice of delicious, nutritious meals, freshly prepared with locally sourced ingredients. Meals are prepared with our residents’ dietary needs as well as their likes and dislikes in mind. If there are times when someone doesn’t fancy what is on the menu, we are always happy to make something different. Many residents enjoy the ‘buzz’ of the dining room and it is a place where they enjoy socialising and a laugh and a chat with our friendly staff.
We have a lift to all floors and all our comfortable bedrooms are ensuite with some at the front of the building enjoying a sea view. Our residents love to personalise their rooms to make them feel more homely, by adding their own furniture or ornaments and pictures.
Jubilee House has a large, open garden at the front which the residents like to look at and the home is a short walk from the West Cliff and within striking distance of Whitby town centre and harbour.
Say hello to some of the key members of staff at our home.
Jon Turner-Voyzey
Home Manager
The Home Manager at Jubilee House is Jon Turner-Voyzey.
Jon has a wealth of knowledge and experience built up over almost 20 years of working in health and care settings.
This has included being Clinical Lead at the Marske Hall Nursing Care Home near Redcar and working as a Charge Nurse at the James Cook University Hospital in Middlesbrough.
Prior to that Jon had worked in various nursing and caring roles across hospital and care settings.
His experience includes a period when he worked on medical flights, repatriating people who had been taken ill abroad. In 2021, that included helping to evacuate unwell civilians from Afghanistan following the takeover of the country by the Taliban.
He has always had a passion for providing person-centred care, tailored to improving and maintaining a good quality of life for the individual.
He was inspired to become a manager by a care home manager he worked under earlier in his career who taught him a lot and with whom he has stayed in contact with ever since.
“From then on I had a desire to become a home manager and to pass on the gift that she had given to me through the training and mentoring of other staff to provide the best of care,” he says. “I became committed to providing person-centred care, and now, as a manager myself, I am delighted to be in a position where I can influence how we deliver care and to ensure that we make sure our residents are living life the way they want to.”
Having worked in hospitals in the past he relishes the opportunity a nursing home setting provides to get to know people in his care better.
“My desire was always to get people back to how they had been before they came into hospital. But with the best will in the world, hospital care can be a little impersonal, simply due to the number of people you are caring for. In this nursing home environment, we are much better able to get to know people better and ensure that their care meets their needs.
“Each resident has a care plan that sets out how they want to be cared for, their likes and dislikes and so on. Each carer has two named residents that they have a particular responsibility for, building a relationship and a sense of trust, empathy and continuity for them, which I think is very important.
“My desire for Jubilee House is for everyone to be happy – for the residents to be happy and well cared for and the staff to be happy in their work too.”
Carolyn Mcloughlin
Care Assistant
After more than a decade at Jubilee House, there isn’t much Care Assistant Carolyn Mcloughlin doesn’t know about providing excellent care for our residents.
She first joined the home as a cleaner but was immediately taken by the work the carers did and jumped at the opportunity to join their ranks.
“I loved seeing the way they cared for the residents and the difference it made to their daily lives,” she says. “I decided then and there that that was something I really wanted to be a part of and have loved it ever since.”
“We provide a home from home. Of course, we can never truly take the place of their families but we can get as close to that as we can and look after them, make sure they are happy, safe and content. It provides a great deal of satisfaction to be able to sit down, one to one, and put a smile on someone’s face with a chat, a laugh and a bit of banter. That is what care for me is all about.
“When I am away from the home, I miss the residents and look forward to seeing them all again.”
We accept both North Yorkshire Council and private placements at this home. Our pricing in dependent upon an individuals needs, and would be confirmed after the completion of an assessment. To request an assessment, please submit an enquiry or call us on 01947 602400.
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